CENTRE FOR INFORMATION TECHNOLOGY DEVELOPMENT & SERVICES

Support

ICT Service Desk

Welcome to the ICT Service Desk, whether you are a student or a staff member, we are your first point of contact for all ICT Services. Most of the time, we can help you with all your ICT needs with just an online self-service request, e-mail or a phone call.

Online: ICT Service Desk System is a quick and easy way to log your request or problem and track your progress.
By phone: +60 82 583848
In person: Visit the Centre For Information Technology Development & Services (CITDS), CAIS Building University Malaysia Sarawak
Via e-Mail: hotline_citds@unimas.my

• Log-in to UNIMAS Portal
• UNIMAS Wi-Fi
• e-student
• Usernames and passwords
• UNIMAS mail
• Computer hardware and software issues

Consultancy

• Application systems
• ICT Network Infrastructure systems
• Computer hardware and software